Privacy policy

The purpose of this document is to inform Users about the Personal Data collected by the website www.nexiant.ch (hereinafter referred to as the “Website”). The Data Controller, as subsequently identified, may modify or simply update, in whole or in part, this Privacy Policy by providing notification to Users. The changes and updates will be binding as soon as they are published on the Website. Therefore, Users are invited to read the Privacy Policy each time they access the Website. In the event of non-acceptance of the changes made to this Privacy Policy, Users are required to cease using this Website and may request the Data Controller to remove their Personal Data.

1- Personal Data collected by the Website The Data Controller collects the following types of Personal Data:

Content and information voluntarily provided by the User

Contact details, credentials, content: for example, personal data, email or postal address, and other contact information, passwords and security information used for authentication and account access, personal interests and preferences, and other personal content, etc. Sensitive Data: Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data intended to uniquely identify a natural person, Data relating to health or sex life or sexual orientation of the person. Personal data collected from Social Media: Users may share with the Website data communicated to social media. The User has the ability to control the Personal Data that the Website can access when granting access to their social media accounts and through the privacy settings available in the respective social media platforms. By associating social media accounts with the Website and authorizing the Data Controller to access such data, the User consents to the acquisition, processing, and storage of the data provided by those social media platforms in accordance with this Privacy Policy.

Failure to provide certain Data by the User may prevent this Website from providing its services. The User is responsible for any Personal Data of third parties published or shared through this Website and guarantees that they have the right to communicate or disclose them, releasing the Data Controller from any liability towards third parties. If the processing of Personal Data is based on the User’s consent, the User may revoke it at any time.

Data and content acquired automatically during the use of the Website

Technical Data: the computer systems and software procedures used to operate this Website may acquire, during their normal operation, certain Personal Data, the transmission of which is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by their very nature, could, through processing and association with data held by third parties, allow users to be identified. This category includes IP addresses or domain names used by Users who connect to the Website, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained, etc. Usage Data: data relating to the use of the Website by the User, such as pages visited, actions taken, features and services used. Geolocation Data: the Website may collect location data, which may be precise or imprecise. Precise location data can be GNSS (Global Navigation Satellite System) data, such as GPS data, in addition to data that identify the nearest repeater, Wi-Fi hotspots, and Bluetooth, communicated when enabling location-based products or features.

Personal data collected through cookies or similar technologies 

This website uses cookies, web beacons, unique identifiers, and other similar technologies to collect data about the pages you visit, the links you click, and other actions you take when using our services, within advertising content or emails. They are stored to be transmitted to the same websites during the user’s subsequent visits. The user can view the complete Cookie Policy at the following address: https://nexiant.ch/newcookie.

  1. Purposes 
  2.  
  3. The collected data may be used for the following purposes:
  • User registration and authentication
  • Support and contact with the user
  • Interaction with live chat by sharing data with Customerly, www.customerly.io/privacy
  • Comments and feedback
  • Personalization of the user’s experience
  • Access to accounts on third-party services by sharing data with Facebook, www.facebook.com/privacy
  • Display of content from external platforms by sharing data with Google, www.google.com/privacy
  • External management of payments via credit card, bank transfer, or other tools. Payment data is acquired directly by the payment service provider without being processed by this website. Payments are provided by communicating data to www.stripe.com/it/privacy
  • Internal management of payments via credit card, bank transfer, or other tools
  • Storage, hosting, and management of the backend infrastructure
  • Optimization and distribution of traffic by sharing data with Google, www.google.com/privacy
  • Management of user databases
  • Statistics with only anonymous data by sharing data with Google, www.google.com/privacy
  • Monitoring, analysis, and tracking of user behavior by sharing data with Hotjar, www.hotjar.com/privacy
  • Technical monitoring of the infrastructure for maintenance, troubleshooting, and performance improvement
  • Profiling of user characteristics, behaviors, and choices to provide personalized services or promotions by sharing data with Google, www.google.com/privacy
  • Sending emails or newsletters and managing mailing lists by sharing data with Mailchimp, www.mailchimp.com/legal/privacy
  • Design and/or implementation of commercial communication campaigns by sharing data with Google, www.google.com/privacy
  • Remarketing and behavioral targeting by sharing data with Google, www.google.com/privacy
  • Communication for own promotional and commercial purposes
  • Booking/purchasing of goods or services
  • Design and/or implementation of commercial communication campaigns by sharing data with Facebook, www.facebook.com/privacy
  • Remarketing and behavioral targeting by sharing data with www.facebook.com/privacy
  1. Processing methods The processing of personal data is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the indicated purposes. In addition to the Data Controller, other subjects involved in the organization of this website who provide assistance in website management and activities or ensure service provision to the user may have access to the data. These appointed subjects, if necessary, may be designated as Data Processors by the Data Controller, and they may access users’ personal data whenever necessary and will be contractually obliged to keep them confidential. An updated list of Data Processors can be requested by email at the address info@nexiant.ch.

  2. Legal basis for processing 

  3. The Data Controller processes personal data relating to the user if one of the following conditions exists:

  • The user has given consent for one or more specific purposes.
  • The processing is necessary for the performance of a contract with the user and/or for the execution of pre-contractual measures.
  • The processing is necessary to fulfill a legal obligation to which the Data Controller is subject.
  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller.
  • The processing is necessary for the legitimate interests pursued by the Data Controller or third parties.

In any case, it is always possible to request the Data Controller to clarify the specific legal basis for each processing activity.

  1. Location 
  2. The data is processed at the operational headquarters of the Data Controller and in any other location where the parties involved in the processing are located. For further information, please contact the Data Controller at the following email address: info@nexiant.ch. Personal data may be transferred to non-EU countries, specifically the USA. For such countries, there is an adequacy decision by the European Commission, or in the absence of such a decision, you can request more information from the Data Controller regarding the appropriate safeguards adopted, as well as the means to obtain a copy of such data or the exact location where they have been made available.

The processing is carried out using appropriate security measures and tools to ensure the security and confidentiality of the data. The Data Controller has adopted adequate technical and organizational measures that guarantee and allow for the demonstration that the processing is carried out in compliance with the applicable regulations.

Period of data retention: The Data Controller will process personal data for the time necessary to fulfill the purposes related to the execution of a contract between the Data Controller and the user, and in any case, not exceeding a period of 10 years from the termination of the relationship with the user. When the processing of personal data is necessary for the pursuit of a legitimate interest of the Data Controller, the personal data will be retained until that interest is satisfied. If the processing of personal data is based on the user’s consent, the Data Controller may retain the personal data until revoked. Personal data may be stored for a longer period if required to fulfill a legal obligation or an order from an authority. All personal data will be deleted upon expiration of the retention period. After this period, the right to access, delete, rectify, and the right to data portability cannot be exercised.

Automated decision-making: All collected data will not be subject to any automated decision-making process, including profiling, that may produce legal effects concerning the individual or significantly affect them.

User’s rights: Users have the right to exercise certain rights regarding the data processed by the Data Controller. In particular, the user has the right to:

  • Withdraw consent at any time.
  • Object to the processing of their data.
  • Access their data.
  • Verify and request rectification.
  • Obtain the limitation of processing.
  • Obtain the deletion or removal of their personal data.
  • Receive their data or have them transferred to another controller.
  • Lodge a complaint with the supervisory authority for the protection of personal data and/or take legal action.

To exercise their rights, users can submit a request to the contact details of the Data Controller indicated in this document. Requests are free of charge and will be processed by the Data Controller as soon as possible, in any case, within 30 days.

Data Controller: The Data Controller is Nexiant, email address: info@nexiant.ch.